Customer Support

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Customer Support

Sequest TechnologiesSM, Inc. maintains on staff a full-time Customer Support group (help-desk) to provide participating licensed TIER® users unlimited access to technical support via telephone and e-mail, weekdays from 7am to 6pm CST. Customer Support includes client assistance with TIER functionality problem resolution, software transmission, and user documentation help. Participation in TIER Customer Support also entitles clients to electronic downloads and no charge upgrades, as well as an electronic message board forum.

E-Mail Support

Documentation & Upgrades

Frequently Asked Questions

Service Requests

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Sequest Blog [ more ]

  • June 25th, 2008

    Software for Evidenced Based Practices

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News Items [ more ]

  • May 12th, 2008

    Sequest Adminsters Medication Reconciliation via Workflow Systems

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  • May 9th, 2008

    Sequest Technologies, Inc. Releases Substance Abuse Workflow System at NAATP May 18th 2008

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Events [ more ]

  • July 10th, 2008

    Sequest Exhibits at the American Association of Children’s Residential Centers

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