Customer Support

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Customer Support

Sequest TechnologiesSM, Inc. maintains on staff a full-time Customer Support group (help-desk) to provide participating licensed TIER® users unlimited access to technical support via telephone and e-mail, weekdays from 7am to 6pm CST. Customer Support includes client assistance with TIER functionality problem resolution, software transmission, and user documentation help. Participation in TIER Customer Support also entitles clients to electronic downloads and no charge upgrades, as well as an electronic message board forum.

E-Mail Support

Documentation & Upgrades

Service Requests

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Sequest Blog [ more ]

  • June 25th, 2008

    Software for Evidenced Based Practices

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News Items [ more ]

  • June 22nd, 2010

    Pennsylvania Psychiatric Institute Selects Sequest’s TIER® Solution for Electronic Health Records and Improved Efficiencies

    Read More >

  • June 17th, 2010

    Ted Wright Joins Sequest as Business Development Director

    Read More >



Events [ more ]

  • March 2nd, 2010

    Sequest Announces 2010 TIER User’s Conference Dates

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