Customer Support

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Customer Support

Sequest TechnologiesSM, Inc. maintains on staff a full-time Customer Support group (help-desk) to provide participating licensed TIER® users unlimited access to technical support via telephone and e-mail, weekdays from 7am to 6pm CST. Customer Support includes client assistance with TIER functionality problem resolution, software transmission, and user documentation help. Participation in TIER Customer Support also entitles clients to electronic downloads and no charge upgrades, as well as an electronic message board forum.

E-Mail Support

Documentation & Upgrades

Service Requests

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Sequest Blog [ more ]

  • June 25th, 2008

    Software for Evidenced Based Practices

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News Items [ more ]

  • May 15th, 2009

    Tully Hill Selects Sequest’s TIER to Streamline Workflow Processes and Increase Quality of Client Care

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  • April 23rd, 2009

    The Meadows Selects Sequest’s Hosted TIER Solution to Streamline Business Processes and Improve Client Care

    Read More >



Events [ more ]

  • May 12th, 2009

    Sequest presents The Exchange and NAATP, Palm Beach Gardens, FL; May 18, 2009

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