Background:
Father Martin’s Ashley, a 145-acre inpatient alcoholism and substance abuse treatment center nestled in Havre de Grace, Md., was founded in 1983 by Fr. Joseph Martin, S.S. (1924-2009). As a recovering alcoholic himself, Fr. Martin served as a vivacious testament to others struggling with substance abuse. His famous “Chalk Talk on Alcohol,” which initially began as his own personal witness to addiction recovery, eventually became a global resource over the next 50 years of his life and still touches touches thousands of people every year.
One project, many champions
Ready to embrace the full features of an EMR and a paperless care chain, Ashley’s first step was to decide what features their new EMR system should have, and then troll the market. Gerick was clear on the facility’s main goals: “We had two mantras: Enter data only once in the system and become paperless.”
But the vendor choice can make the difference between a productive experience and an installation disaster, Gerick notes: “If you choose a vendor whose software application isn’t their primary focus, it’s risky,” he says. “But it’s also risky if you choose a company that’s too saturated with clients. You’re not going to have much influence on the decisions they make, or how they change their software.”
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June 22nd, 2010
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